It'll move your NPS like nothing else
Include it free in your survey.
Analysis and action in seconds.
Proven. Scientifically and in practice.
So effective, because it was developed with Professor Wilhelm Salber.
Successfully applied and refined with leading organisations for 20 years.
Proven science, proven practically
+5 point NPS
in four months
Try it free. 3 simple steps.
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Include the six short statements in your next survey (we're also happy to set up a quick survey for you).
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Export the data to Excel
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Drag and drop it with us into the automated Analyser
We guide you through the process and show you what actions you could take.
I have worked with NPSbuilder for over 20 years across all organisations I worked with.
It's a powerful tool at a strategic and touchpoint level.
Ben Holgate
Director of Marketing & Brand (AWB, Plan International,
IDP International, MS+)
What drives your NPS & Trust most
Powerful
NPSbuilder uses TrustLogic.
It's the correct psycho:logic of how trust forms in our minds. It shows you what's most important to your customers to trust and recommend you more - and how to action the insights.
TrustLogic:
The more I trust you, the more I recommend you, buy from you and be loyal.
Affordable
Guided pilot
FREE
DIY
For small teams
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onboarding
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unlimited survey module use
- DIY Analyser 10 data cuts
- 1 seat NPSbuilderAI
US$ 3,000 annually
Full-service study
Let us do it for you.
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we conduct the study for you. Analysis, recommendations, action examples
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unlimited survey module use per year
- DIY Analyser 30 cuts per year included
- 5 seats NPSbuilderAI for the year
US$ 9,000
Enterprise
Move the needle at scale
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first full-service study. Conduct, show how to analyse and action
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onboarding for research and implementation teams
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unlimited survey module use
- unlimited DIY Analyser (you and your partners)
- 100 seat NPSbuilderAI to move the needle fast - included
- account management and advice
US$ 15,000 annually
About
Headquartered in Melbourne, Australia and led by Stefan Grafe, we've been pushing the science and application of building trust to improve the NPS and bottom-line results for over 20 years.
Our focus lies in empowering our clients' teams and those of their partners and help them in brand development, CX, Sales & Service Performance, People Engagement and Reputation Management.